Wednesday, December 30, 2009

INLAND LETTER PREMIUM NOTICES - WHO IS THE AUTHOR OF THIS DESIGN ?

One day I received a telephone call. A friend of mine was at the other end. He told me his assistant was on leave and some work in the office was lying unattended as he could not do it on his computer. I could not believe his words.

In the late seventies, he was working as a Programmer in the Corporation. After many years of service, he had retired in the cadre of Branch Manager. Such a person should normally know computer operations.

That is a sad story of the Programmers in the Corporation. Some of them do have some knowledge for the reason that they have learned the lessons. But most others are not having any grasp of the subject, that is programming.

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I recently met a lady. She said that her husband is working as divisional engineer in the telephones department. But she added, to become an engineer (that too divisional engineer) one need not have any knowledge of any engineering subject.

The programmers in the corporation are also so. They merely coordinated the work of computer section and other departments and therefore they were merely coordinators.

The problem is that when you call them Programmers, a certain amount of ego develops. In fact they suffered from the fabulous designation the corporation has so generously given to them. They come to be regarded as the last word in computer matters. Therein lies the danger. Whatever they say is the final word. It is also that they do not like an outsider making a suggestion on matters relating to computers.

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At present premium notices are being sent in 'Inlands'. The corporation has saved hundreds of crores of Rupees by sending premium notices in Inlands. I think these changes were introduced in the Nineties.

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I had prepared this design for printing premium notices in Inlands and submitted to the Corporation. That was in the late Eighties that I prepared this design and published in my book 'Methods'. Since I submitted the book to Mr. Chidambaram, Managing Director personally while he was on a visit to Goa, I can confidently say that the design was available to the Corporation since then.

I travelled throughout the length and breadth of the country and met all computer specialists in the Corporation to examine the design. What I experienced was stiff resistance. They merely said it was not possible to introduce the change I requested for. What they said was that it was not technically feasible. Resistance was the same at central office or zone office. The design was discussed at the Zone Training Centre at Chennai and the 'computer specialist' there, who had come from EDP department of central office, had declared : it is not technically feasible.

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When I withdrew from the scene, you will find that the same very design was introduced by the Corporation. And the original author of the design is still groping in darkness. Maybe there is yet another author elsewhere in the Corporation. He must have taken away all the credits for this innovative work!

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